Report Power Outages
Power Outage Reporting
If your Power is Off
First, check your breaker box, fuse panel or any outside disconnects to make sure the outage isn't due to a tripped breaker. Call your neighbors and see if their power is out also. If the power is out due to a problem outside of your home call our office at 478-374-7001 or 1-800-342-5509. We are available 24 hours a day, 365 days a year.
Please have the following information available when you call:
Name on Account
Call Back Number
Do I Need to Call More than Once
Any time you have a power outage call our office. We are here to serve you. Once you report the outage, try not to call our outage line again unless you have an emergency. We are doing everything possible to restore your power as soon as possible.