Report a Power Outage
Report a power outage in your area by calling 478-374-7001, using our mobile app on your Apple or Android mobile device, or using our customer portal.
Check to see if your neighbors have lost power. If your neighbors have power, you may need to check your electrical panel to rule out problems inside your home. Report an outage 24 hours, 7 days a week by calling 478-374-7001, using our mobile app on your Apple or Android mobile device, or using our customer portal. You won’t receive a call back – but don’t worry – our crews are instantly notified. Check our outage map to see current outages and estimated restoration times.
What To Do If You Lose Power
Information About Outages
Ocmulgee EMC works year-round to provide reliable electric power. Keep reading for information on the most common causes of outages and steps you can take at home.
Tree Trimming for Reliability
Ocmulgee EMC trims trees in the right of way to avoid outages and safety hazards.
Common Outage Causes
Trees, animals, car accidents, and lightning are often the main causes of outages and power blinks.
Call Before You Dig
Call 811 Before You Dig to protect yourself and avoid contact with underground utility lines.
Outage & Storm Safety
If you see downed or damaged power lines, stay back and call Ocmulgee EMC immediately at (478) 374-7001.
Limit the use of your freezer and refrigerator during extended storm outages. Food will remain frozen for up to 48 hours if the doors remain closed and the unit is in good working condition.
When possible, avoid using candles for lighting. Candles pose fire hazards.
Contact Ocmulgee EMC as soon as possible when your power goes out, no matter how many homes in your area appear to be affected by the outage.
Appliances and electronics are extremely sensitive to electrical spikes from lightning or other faults. Before electrical storms, disconnect these items from the electrical source.
Keep a storm kit at home and in your car with extra flashlights, batteries, bottled water, and canned food.
Follow manufacturer instructions for generator inspections and maintenance.
Reminder
Ocmulgee EMC’s headquarters office staff’s a dispatch center 24 hours a day to handle emergencies and process calls to report service interruptions.
When you call to report an interruption to your electric service, please be prepared to give the dispatcher your name, account number, and telephone number.
This helps us process the higher volume of incoming calls that result when service is interrupted